Guest Guide

Karibu sana

A gentle orientation, meals, house rules, useful info, getting here.

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Karibu Sana

Welcome home

A practical guide to your stay, the rhythms of the house, the things you might want to know, the way we like to look after you. Our team will give you a gentle orientation on arrival.

Arrival & Departure

Check-in 11 AM · Check-out 10 AM

On Arrival

Our team will greet you at the Manor House, give a gentle orientation of the sanctuary, and walk you to your room.

Transfers

We can arrange a vehicle from Nairobi or Nanyuki Airport, please let us know in advance.

Self-Driving

Let us know your estimated arrival time so our gate keepers are informed. Undercover parking, free of charge.

On Departure

Our manager will meet you an hour before departure to settle any bills and a heartfelt kwaheri from the team. Bags can be left in your room, we'll carry them to the vehicle.

Meal Times

Nourished by Mukima

Breakfast 8–10

In the orangery. Picnics provided for early-morning safaris.

Lunch 1–2

Two courses, main and dessert for lunch, starter and main for dinner. Wellness menu on request. Picnics on safari days.

Tea 4:30

Tea and cookies at the front of the Manor House, overlooking the mountain. Our family's favourite hour.

Dinner 7–8:30

Candlelit. Secret garden nooks.

House Rules

A few quiet asks

As a wildlife and wellness destination, we try to protect a peaceful environment for guests and wildlife alike.

01 · Smoking

Designated areas outside

No smoking inside the house. Smoking is only permitted at the designated outdoor areas, your host can show you. Please smoke away from others.

02 · Pets

Two friendly dogs in residence

We are sadly unable to host guest pets. Two friendly Mukima dogs live here, if you'd prefer they not be in the common areas, please tell us; they have a separate playground.

03 · Guests

By prior booking

We are a private hotel, reserved by prior booking only. For visiting friends to join a meal, please give us a day's notice so we can prepare and alert security.

04 · Parties

Exclusive use, please

We love a good party, but the house needs to be booked exclusively for one. Let us know if a celebration is more your speed.

05 · Noise

Reasonable volume

Please keep noise reasonable in the house and common areas, to respect other guests and the surrounding wildlife.

06 · Damage

Honest is best

Please alert the manager to any breakages or damages so we can help. Some may need to be billed for, within reason.

To Stay Healthy & Happy

Tips for your stay

Warm Layer

Take a warm jumper on safari, the temperature can drop later in the day or if the rain rolls in. We have extra blankets on standby.

Equator Sun

Sunblock, a hat, sunglasses. Stay hydrated, refill from any tap on the property.

Mosquitoes

Not many, we are not a malaria zone. But they can appear at dawn and dusk in some seasons.

Before You Go

A small checklist

Keys

Leave them with your host. Double-check you have all your belongings.

Extras

Settled at the office, card or Kenya Shillings cash.

Reviews

The greatest gift for the Mukima team is to read your story on TripAdvisor. We read them all together.

Tips

If you would like to tip our staff, they would be beyond grateful, (ask your host for the QR code).

Safari Njema

Asante sana

We are honoured that you chose our home for your well-deserved escape to the wild. We really hope to have the pleasure of hosting you again soon.